We caught up with Lorraine twenty-four hours after her multifocal lens replacement surgery at our state of the art treatment clinic in Birmingham city centre, and she couldn’t have been happier with the results just one-day post-surgery!

Frustrated with the stress and hassles that glasses brought to her life, as well as the ongoing expense they presented, Lorraine decided it was time for a change. Also, after learning that her mother had developed cataracts, and fearful that she could also develop them, Lorraine made the decision to opt for vision correction surgery. With lengthy NHS waiting times adding to her anxiety, she saw lens replacement surgery at Optical Express as her ‘perfect opportunity’ to alleviate her stresses and avoid any complications or issues with cataracts in later life. Describing life as a glasses wearer as ‘a life full of inconvenience’ she is now delighted to be living life with visual freedom.

On the day of surgery, Lorraine was impressed by how the clinic team put her at ease and felt that every part of the process was clearly explained to her throughout her patient journey, commenting, “They talk you through every single little bit of detail.” Unable to fault the world-class service she received, Lorraine would 100% recommend Optical Express to any family and friends who are considering vision correction surgery. From the first consultation to aftercare appointments, she was highly impressed by the constant help and support she was given, and was delighted that the continuous communication she had with the Optical Express team made the whole process easy for her.

The surgery truly has been life-changing for Lorraine, who is excited to see what the future will bring now that she no longer has to deal with the frustrations glasses brought to her day to day life.